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8 Things We Hate about I.T. true
By:Susan Cramm
Published on 2010 by Harvard Business Press


Why can't you get what you really want from IT? All you desire is a ready-and-willing partner to help you exploit IT to drive your business. Instead, you get endless rules and regulations, not to mention processes, projects, and technologies that deliver too little, too late, for too much. It's frustrating! How to build a relationship that puts you firmly in control and produces the business results you need? In The 8 Things We Hate About IT, Susan Cramm provides the answers. Start by understanding differences between operational and IT managers - in backgrounds, personality, pressures, and incentives. Cramm explains how differences prevent operational managers and IT from communicating what, why, and how they do what they do. Citing case studies and stories, the author then presents practical strategies for overcoming the difficulty. These include seeing things from your IT partners' perspective, developing a single version of 'truth,' and assuming accountability for IT just as you've done for management of your firm's financial and human resources. Brutally honest, provocative, and filled with sound advice, this book reveals that the key to solving the IT problem is decidedly un-IT: it's a deeper understanding of human behavior, including how to apply your leadership skills to the world of IT.

This Book was ranked at 34 by Google Books for keyword Management Information Systems.

Book ID of 8 Things We Hate about I.T.'s Books is uxvYqDtwx2sC, Book which was written bySusan Crammhave ETAG "Etma15F61SM"

Book which was published by Harvard Business Press since 2010 have ISBNs, ISBN 13 Code is 9781422131664 and ISBN 10 Code is 1422131661

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